Frequently Asked Questions
Find quick answers to common questions about our services and the Krakow real estate market.
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What services does Eternel Real Estate offer?
We offer comprehensive real estate transaction services: sales, rentals, purchases, leasing, investment consulting, assistance in obtaining a mortgage loan, and preparation of legal documentation. More information can be found in the “Services” section.
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How much does it cost to work with your agency?
Our fee is a commission based on the transaction value. It’s always discussed individually and clearly stated in the agreement – no hidden costs.
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Do I need to sign an agreement with the agency?
Yes, signing a brokerage agreement ensures your safety and sets clear cooperation rules. We offer both exclusive and open agreements.
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What is an exclusive agreement?
This is a cooperation model where only our agency handles the sale or rental of your property. It ensures greater commitment and more effective marketing.
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How long does it take to sell a property?
It depends on the location, condition, and price of the property. Thanks to our experience and marketing tools, the average sale time with Eternel is 2–8 weeks.
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Do you help with property valuation?
Yes. We provide a free market analysis and help set an optimal price to attract buyers and get the best deal.
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What documents are needed to sell a property?
Typically: notarial deed, land and mortgage register excerpt, confirmation of no debt (e.g. utilities), ownership proof, and floor plan. We assist in gathering all required documents.
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Do you assist with mortgage loans?
Yes, we work with trusted mortgage advisors who will help you choose the best offer and guide you through the process.
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Do you handle property rentals?
Yes, we assist both landlords and tenants – from listing the property to signing the lease and handing over the keys.
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Can I sell a property with a mortgage?
Yes, it’s possible to sell a property under mortgage. We assist with bank communication and formalities.
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How do you promote properties?
We prepare professional photos, videos, and descriptions, post on top property portals, and run online marketing (social media, sponsored ads).
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Can I work with multiple agencies at the same time?
Yes, but we recommend an exclusive agreement for better coordination and maximum effort from our side.
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Do you prepare the property for sale (home staging)?
Yes, we offer home staging services to improve the property’s visual appeal and increase its selling potential.
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Will an agent be present during property viewings?
Absolutely. Our agents personally show the property, answer questions, and negotiate on your behalf.
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Why choose Eternel Real Estate?
We focus on quality, transparency, and full commitment. Each property is a unique project, and each client – a real partner. With us, the process is smooth and stress-free.